Come and join us! We are looking for new volunteers to support our E-Helpline service. This is a really rewarding role, with the opportunity to make a difference and provide crucial advice, support and guidance to those suffering with BDD.
The E-Helpline
The BDD Foundation’s email support service offers guidance for anyone affected by BDD or concerned about a loved one. We are the only email support project specifically for BDD in the UK, providing high-quality information, treatment options, and a non-judgmental space to discuss symptoms. Run by our Helpline Manager, Helpline Coordinator and a team of dedicated volunteers, the service offers empathetic support and signposting to resources tailored to individual needs.
The role of Volunteer
The key tasks carried about by volunteers include:
- Responding to questions and concerns of individuals that email the service
- Offering a compassionate, understanding and safe online space for those struggling
- Identifying other sources of support both within and outside of the charity
- Working within the policies set by the BDD Foundation
- Attendance of ongoing training and development sessions
Skills and Qualities
For this role, it’s important to have a good understanding of BDD and the impact it has. We look for individuals with a non-judgmental attitude, empathy and understanding, and strong written communication skills. Since the role operates remotely, we are also looking for individuals with a good level of IT literacy and confidence using a web based email system.
Training and induction will be provided. We require a minimum time commitment of 2.5 hours per week on a rota basis.
How to Apply
Download the Application Form below, and send completed applications to christian@bddfoundation.org by 12 midday on 7th March 2025
For any questions about the role, please contact christian@bddfoundation.org
Applications will be reviewed and responded to by mid -March 2024
Please note – due to insurance reasons, this opportunity is open to those aged 18+, based in the UK and is subject to an enhanced DBS check.
